After you purchase a protection plan, Clyde will send you an email (your declarations page) with a link to view your terms and conditions on Clyde's customer portal, hiclyde.com. There, you can read a summary of your plan and file a claim. You'll also have the option to create an account for easy access to your coverage details at any time.

If you've created an account on hiclyde.com, Clyde's customer portal, simply sign in and navigate to the product you need to file a claim for. You can also file a claim as a guest on hiclyde.com using the Plan ID included in the email you received from Clyde when you purchased your protection plan. Claims can also be submitted over the phone. Please refer to the T&Cs for specific coverage, eligibility, and timing requirements prior to reporting your claim.

All Clyde contracts are backed by A-rated insurance partners. Clyde partners with a marketplace of insurers bringing you the highest quality coverage for the lowest price.

If you return your product your contract will automatically be returned as well. Depending on when you return your item, you may receive a prorated amount for your contract depending on how much time the contract was in effect.

Please refer to the T&Cs for specific coverage, eligibility, and timing requirements prior to reporting your claim.